THE GOAL

The aim of the Quality Manager position is to manage and implement KellyDeli’s quality policy across our points of sales to ensure the highest level of quality.

The QM will be in charge of overseeing and adjusting the Food Safety management system in line with the countries regulations & standards and is the company’s spokesperson towards the local food safety authorities and retailers

You'll continuously evaluate and analyse the kiosk’s performance, putting forward action plans and ensuring these are carried through with the aim to continuously improve the concept and food safety.

The QM will also participate in the development and roll-out of cross-country quality projects and activities.

WHO YOU WORK WITH

Reporting to the: Head of Regional Managers (Nordics)

Direct reports: None

Other: Local team and Partners

WHAT YOU DO (responsibilities)

• Create and deliver an action plan to implement the food safety strategy developed by the Quality Department.

• Field support and training with the local teams, focusing on quality (hygiene, food safety) related issues.

• Conduct periodic audits of existing points of sale, complete comprehensive evaluation reports and follow-up with appropriate corrective action plan.

• Address issues relating to non-compliance and customer complaints to improve and maintain our food safety standards.

• Prepare and lead the periodic internal review meetings to discuss and address any food safety/quality topics.

• Maintain regulatory survey up to date and take necessary actions to maintain compliance of operations / labelling and purchasing.

• Represent KellyDeli when dealing with third parties such as official administrators, external auditors, consumer food safety authorities and quality specialists.

• Conduct regular supplier audits to maintain a high standard of food safety and supply of goods

• Contribute to the ongoing development of acceptable standards involving the purchasing of ingredients, detergents, dress code and hygiene equipment.

• Be the HACCP team representative for your country and be part of the European HACCP team, update the HACCP study and validate shelf life of Raw material and finish products when local developments.

• Update the QMS documentation when specific developments, brand or regulations require it.

• Participate in Country or Cross-country projects where necessary.

• Ensure permanent labelling compliancy with UE or local labelling regulations.

• This is a summary of the typical functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties that may be required in this role.

Skills and Qualifications

WHAT YOU BRING

• Proven experience in a similar position within the food & beverage/hospitality/ food production

• Bachelor’s/Master’s Degree in food safety/quality management around food or equivalent level of education.

• You have an expert level knowledge of HACCP, ISO 22000 and food safety (both EU and national).

• Strong background in food, raw fish, production plant, etc.

• Fluent in English language (spoken, written and read)

• Knowledge in Microsoft Office (excel, word)

• You own a driver’s license and are available to travel around the country

WHO YOU ARE

• Highly analytical, reliable and efficient with meticulous attention to detail

• You have a great ability to effectively communicate and influence others

• Highly motivated and effective problem solver, you desire to work in a fast-growing multicultural environment

• You know how to work in an autonomous environment with minimum supervision and effectively multi-task within a fast-paced environment

ABOUT US
KellyDeli, founded in 2010, is an innovative and rapidly expanding food retail and restaurant company. Sushi Daily, one of its brand concepts, is the leading European provider of fully-serviced sushi bars, currently operating over 1,000 kiosks across 13 countries.

Our unique concept features outlets in grocery stores, supermarkets, and airports, where live Sushi Artisans create their art in front of customers, providing a unique customer experience and top-quality sushi.

Our Purpose

To help the world east better, flourish together & dream bigger

VALUES

• Totally Together

• Humbly Honest

• Positively Passionate

• Constantly Curious

• Expertly Excellent

• Adopting Growth Mindset

BENEFITS

🍣 Sushi Allowance

🧘🏼 Wellbeing Allowance

🎂 Birthday off

🌴 27 Days annual leave 

🤩 Late starts & early finish X6 of each

🩺 Healthcare