Onggi - Quality Manager
Quality Manager – Team Doyak (Onggi)
THE GOAL
As the Quality Manager for Team Doyak, KellyDeli’s innovation incubator, your mission is to be the
bridge between visionary creativity and operational excellence. You will manage and implement our
quality policy across new concepts and points of sale, ensuring that as we push boundaries, we never compromise on safety.
The goal is to enable rapid innovation by providing the safety frameworks that allow new ideas to
flourish. You will oversee the Food Safety management system, ensuring it is agile enough for an
incubator environment while remaining strictly compliant with regulations. You are the company’s
spokesperson toward local food safety authorities and retailers, advocating for our innovative processes through the lens of rigorous quality standards.
WHO YOU WORK WITH
• Reporting to: Country Manager / Head of Team Doyak
• Direct reports: N/A in the short term
• Key Stakeholders: Innovation Chefs, Local Operations Team, Cross-Country Quality Team, and
External Partners.
WHAT YOU DO (Responsibilities)
• Enable Innovation: Partner with the Team Doyak incubator to validate new products,
equipment, and processes, ensuring they are "safe by design" from the prototype stage to roll-
out. Create a path for this innovation to seed back into wider Kellydeli when applicable
• Strategy Implementation: Create and deliver an action plan to implement food safety strategies
tailored to the fast-moving incubator environment.
• Field Support & Training: Provide hands-on support to local teams, fostering a culture where
quality is seen as an enabler of innovation rather than a barrier.
• Audits & Evolution: Conduct periodic audits of existing and pilot points of sale, using data to
continuously improve both the concept and safety protocols.
• Compliance Management: Maintain an up-to-date regulatory survey to ensure that new
ingredients, labels, and purchasing channels meet all legal requirements.
• HACCP Leadership: Act as the HACCP representative for Team Doyak, updating studies and
validating the shelf life of raw materials and finished products for local developments.
• Stakeholder Representation: Represent KellyDeli with external auditors and food safety
authorities, confidently explaining our innovative methods.
• Supplier Quality: Conduct regular supplier audits for new or specialty ingredients required by
the incubator.
• QMS Documentation: Update Quality Management System documentation dynamically as
brand or regulations evolve.
SKILLS AND QUALIFICATIONS
WHAT YOU BRING
• Experience: Proven track record in a similar role within food/hospitality or food production.
Experience in an R&D or startup environment is a major plus.
• Education: Bachelor’s/Master’s Degree in Food Safety, Quality Management, or equivalent.
• Technical Expertise: Expert knowledge of HACCP, ISO 22000, and both EU and national food
safety regulations.
• Industry Knowledge: Strong background in fresh food, raw fish, and production environments.
• Tools & Mobility: Fluent in English; proficient in Microsoft Office and a willingness to travel for
field-testing new concepts.
WHO YOU ARE
• The "Safety Architect": You have a meticulous eye for detail but also possess the flexibility to
find solutions for non-traditional food concepts.
• Effective Communicator: You can influence stakeholders and translate complex regulations into
actionable advice for the innovation team.
• Proactive Problem Solver: You thrive in a fast-paced, autonomous environment where you must
balance multiple tasks without losing focus on safety.
• Growth Mindset: You are excited by a fast-growing, multicultural environment and aren't afraid
to challenge the status quo.
ABOUT US
KellyDeli, founded in 2010, is an innovative and rapidly expanding food retail and restaurant company. Sushi Daily, one of its brand concepts, is the leading European provider of fully-serviced sushi bars, currently operating over 1,000 kiosks across 13 countries.
Our unique concept features outlets in grocery stores, supermarkets, and airports, where live Sushi Artisans create their art in front of customers, providing a unique customer experience and top-quality sushi.
Our Purpose
To help the world east better, flourish together & dream bigger
VALUES
Totally Together
Humbly Honest
Positively Passionate
Constantly Curious
Expertly Excellent
Adopting Growth Mindset
- Department
- Quality
- Locations
- London
- Employment type
- Full-time
- Remote Status
- Field Based
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