Kiosk Supervisor - Onggi Korean Concept (UK)

Location: London
Reports to: Operations Excellence Manager
Type: Full‑time, Permanent

About Onggi Korean

Onggi Korean is a vibrant, modern Korean street‑food kiosk concept inspired by the bold flavours, creativity and warmth of Korean culture. We have our kiosk in Kings Cross, London, with ambitious plans to scale across the UK and beyond, following the successful growth trajectory of our sister brand Sushi Daily (part of KellyDeli).

We are now seeking a Managing Director to help take Onggi from an early‑stage footprint to a nationally and eventually internationally recognised food‑to‑go brand. This is a pivotal strategic hire and will serve as the driving force behind Onggi’s commercial growth, brand development, and multi‑site expansion.

Role Overview

We are seeking an experienced and motivated Kiosk Supervisor to lead our front-line team.

The ideal candidate will have a hands-on approach, strong leadership skills, and a genuine passion for delivering outstanding food experiences in a fast-paced kiosk environment. As the Kiosk Supervisor, you will oversee the day-to-day running of the kiosk, ensuring consistent product quality, excellent customer service, and smooth operational standards are maintained at all times.

Working Hours

Operating hours are between 5:00 AM and 9:00 PM. Shift patterns will be arranged within these hours on a rota basis.

Key Responsibilities

• Supervise and lead the kiosk team, maintaining a positive, productive, and efficient working environment.

• Oversee food production and service, ensuring consistency, quality, and presentation meet brand standards.

• Manage food preparation and service flow efficiently to meet operational deadlines throughout the day.

• Maintain strict compliance with food safety regulations and hygiene standards at all times.

• Monitor stock levels, place orders, and manage inventory to minimise waste and control costs.

• Train and support junior team members, fostering a culture of continuous improvement.

• Ensure all products are prepared in accordance with health and safety guidelines.

• Collaborate with wider teams to ensure seamless service and high levels of customer satisfaction.

• Handle opening and closing procedures, ensuring the kiosk is ready for trade at all times.

Requirements

• Proven supervisory or team leader experience in a busy food retail, restaurant, or hospitality setting.

• Strong background in food preparation, production, and food safety practices.

• Demonstrated ability to lead and motivate a team in a high-volume, fast-paced environment.

• Excellent organisational skills with a proactive, hands-on attitude.

• Ability to work early morning shifts starting from 5:00 AM and flexibility across the operating hours.

• Strong communication skills and a customer-first mindset.

• Knowledge of current food safety regulations (Level 2 Food Hygiene certificate

preferred).